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Terms & Conditions

Welcome to CompleteServiceManuals.com On-Line Shop!

If you visit or shop at CompleteServiceManuals.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future CompleteServiceManuals.com service or visit, you also will be subject to the guidelines and conditions applicable to such service or business.


PRIVACY
Please review our Privacy Notice, which also governs your visit to CompleteServiceManuals.com, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit CompleteServiceManuals.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT
CompleteServiceManuals.com maintains only your basic details (name, address, etc...) so that we can offer you extra services, such as a referral program, account keeping and order tracking. In order to do this, you need to logon to our site. If you change computers or browsers, you will need to have the site restore your details by logging in again. All information is secured and kept confidential.

ORDER FULFILMENT
Orders can be done online from this website.

PRICE MATCHING
We are committed to providing you with a competitive pricing structure for all of our products in our website.

ORDER CANCELLATION
Cancellation of orders are only accepted at the point in time where your orders have not been shipped. You can view the status of your order and cancellations can be done from your account in CompleteServiceManuals.com.
Once orders have been shipped, orders can not be cancelled unless the goods that you have ordered are back ordered or are discontinued. Either way, you will get notified of the status of your orders.

CREDIT CARDS PAYMENT
We accept PayPal, e-Check, Visa, MasterCard, Discover, American Express, Diners, JCB and debit cards with the Visa, Mastercard logo. All orders are accepted on the website pending payment verification. Once we receive your order, our Customer Service department will send you an order confirmation via e-mail. This e-mail will represent the actual confirmation that your order has been accepted and payment has been verified. The order confirmation e-mail will summarize all the information pertaining to your order. If for any reason we cannot verify your payment (this is the case if for example a credit card company denies a charge), we will send you an e-mail informing you of the circumstances. In such case you will have to re-enter your order providing a new valid form of payment.

DELIVERY METHOD

You will be redirected to download page promptly after accepting your payment. Download links will be available for 10 downloads in 1 week in your account.


LICENSE AND SITE ACCESS
CompleteServiceManuals.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CompleteServiceManuals.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CompleteServiceManuals.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CompleteServiceManuals.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing CompleteServiceManuals.com name or trademarks without the express written consent of CompleteServiceManuals.com. Any unauthorized use terminates the permission or license granted by CompleteServiceManuals.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of CompleteServiceManuals.com so long as the link does not portray CompleteServiceManuals.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any CompleteServiceManuals.com logo or other proprietary graphic or trademark as part of the link without express written permission.

CONTACT US
As our valued customers, we are committed to providing you with your selected range of products. We will try to cover as many range of documents and products as possible. If you believe that you are unable to find or locate your favorite products, please do not hesitate to e-mail us.
Products that have been shipped are assumed to have been well researched by customers. Therefore, customers are required to borne the responsibility to adopt as much information as possible about the products such as compatibility, features and other relevant details prior the purchase or order.
We may contact you regarding the availability of your ordered product.
Subject to products availability, it is possible that there could be more than one delivery of a total order depending on the amount of products that have been ordered. No additional charges will incur against you in such a case.

REFUND
Due to the nature of the medium we sell, there will be absolutely no refunds. All files are tested before being placed on the site, but if you have a problem a file, you can rest assured that it will be replaced.

UNAUTHORIZED PAYMENTS
Upon payment completion our customers are emailed with the link to download the manual from our site. If the customer was unable to download the manual we won't be held responsible for any chargebacks/unauthorized payments claims. We do not tolerate the scamers.

Please e-mail us for more info.

 


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