Here at Complete Service Manuals we respect your privacy!

Any and all information collected at this site will be kept strictly confidential.

We will NEVERsell or give your e-mail address or any information about you to anyone.

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Complete Service Manuals you are accepting the practices described in this Privacy Notice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies", and we obtain certain types of information when your Web browser accesses Complete Service Manuals. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Complete Service Manuals if we cannot recognize you, we want you to be aware that these tools exist.

Information from Other Sources:
For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

Customer Solicitation:
We will never send continual email solicitation to you (the customer), unless you consents at checkout or through a double opt-in process. If consent is given by you to receive email (Occasional Newsletters, New Items, Sales Information...Etc..) from Complete Service Manuals, each email will contain a simple unsubscribe option along with unsubscribe instructions.

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of Complete Service Manuals coolest features, and we recommend that you leave them turned on.

Does Complete Service Manuals Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Complete Service Manuals controls and as described below.

Business Transfers:
As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Complete Service Manuals, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Complete Service Manuals and Others:
We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Complete Service Manuals, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using PayPal or our Merchant Gateway processings. Only they process the credit cards, so Complete Service Manuals will NEVER see your credit card number. It is protected by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

We Do Not Store Any Credit Card Details
We will never collect sensitive information about you without your explicit consent. Credit Card data is only collected and immediately sent via Secure Socket Layers (SSL) to our merchant processor and once charged (immediately), discarded. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.


Should you have any further concerns in regards to your privacy, please e-mail us and we will get back to you promptly.